Fixed-scope auditNo commitmentYour team stays in control
Never lose another job to a missed call.
When a call goes unanswered, Cozu texts the customer back in seconds, answers their questions, and books the job onto your calendar — then logs it all in your CRM. Done-for-you AI automation, built around the tools you already use.
From $500 · fixed scope · no commitment
- MISSED CALL — 6:42 PM
Sorry we missed you at Your Business! What do you need help with? Reply here and we’ll get you booked.
AUTO TEXT-BACK · SENT 6:42 PMWater heater’s leaking. Can someone come out tomorrow?
We can do that. Tap to pick a time that works → cozu.link/book
BOOKING LINK · SENT 6:43 PM- BOOKED — 9:00 AM TOMORROW · CRM UPDATED
Leads are expensive. Slow follow-up makes them disappear.
Most small businesses don't have a lead problem. They have a response problem. Calls get missed. Forms sit too long. Quotes are sent once and forgotten. Customers move on before your team has time to follow up.
Missed calls
Customers call while your team is busy, on the road, or helping someone else.
Slow form replies
Website leads go cold when nobody responds fast enough.
Weak quote follow-up
Quotes get sent, but no one has time to follow up properly.
Manual admin work
Your team wastes time copying notes, updating CRMs, and chasing simple tasks.
Your missed calls get texted back. Your quotes get chased. Your CRM stays current.
Cozu connects your calls, forms, CRM, booking tools, and customer follow-up into simple AI-powered workflows. The automation handles the repetitive work in the background — your team stays in control of every job.
- Reply to missed calls automatically
- Follow up with new leads instantly
- Book appointments straight onto your calendar
- Keep your CRM updated
- Send quote reminders
- Reduce repetitive admin work
- Train your team to use the system
Built for:HVACPlumbingRoofingElectricalRestorationCleaningLandscaping— also clinics, offices, and other appointment-based teams.
Built around: the tools you already run — phone systems like Google Voice, website forms, and CRMs and booking tools like ServiceTitan, Jobber, and HubSpot.
Start with your biggest lead leak.
We review where your leads come from, how fast your team responds, where follow-up breaks down, and which AI automations create the fastest improvement. You get the findings in writing — then you decide what to build.
If automation isn't the right fix for your business, we'll tell you. A clear recommendation — no obligation to buy anything after it.
Lead Leak Audit — sample report structure
What you get back
01 · Missed call review
02 · Website form review
03 · Follow-up process review
04 · CRM and admin workflow review
05 · Recommended AI automation plan
06 · Implementation roadmap
AI automation built around real business work.
Pick a workflow below to tell us about it — every one of these gets built during setup and tuned under managed support.
Not sure which workflow to start with? That's exactly what the audit answers.
Get the Lead Leak AuditWatch a missed call turn into a booked job.
One end-to-end example, from the first ring to a confirmed booking — the conversation your customer sees, and the busywork they don't.
- MISSED CALL — 8:12 PM
Sorry we missed you at Your Business! What do you need help with? Reply here and we’ll get you booked.
AUTO TEXT-BACK · SENT 8:12 PMAC died tonight and the house is 85°. How soon can someone come out?
That’s rough — we can help. What’s the service address?
412 Maple Ave.
Got it. Tap to grab the first opening tomorrow → cozu.link/book
BOOKING LINK · SENT 8:14 PM- BOOKED — 8:00 AM TOMORROW
- CRM UPDATED — NOTES & STEPS
Not a real client case study — this is what we build for you.
- 01
Customer calls after hours
A new lead reaches out when the office is closed.
- 02
Call is missed
No one is available to pick up the phone.
- 03
Cozu sends an automatic text
A friendly text-back goes out within seconds.
- 04
Customer replies with job details
The lead describes what they need.
- 05
AI collects the key details
Backstage · automatedName, address, service type, and urgency.
- 06
Appointment link is sent
The customer picks a time that works.
- 07
Booking is created
Backstage · automatedThe appointment lands on the calendar.
- 08
CRM is updated
Backstage · automatedContact, notes, and next steps are logged automatically.
Simple setup · clear process · no AI confusion
Audit
We find where leads, time, and follow-up are being lost.
Design
We design the AI workflow around your business process and tools.
Build
We set up the automation, test it, and connect it to your existing systems.
Train & Improve
We train your team, monitor performance, and improve the workflow over time.
From $500 · fixed scope · no commitment
One path. Three steps. No surprises.
Most engagements start with the audit — it tells you (and us) exactly what's worth building before you spend anything on setup.
Lead Leak Audit
Best for businesses that want to find where leads and follow-up are being lost.
- Missed call review
- Website form review
- Follow-up process review
- CRM and admin workflow review
- Recommended AI automation plan
- Implementation roadmap
AI Automation Setup
Best for businesses ready to install their first AI workflow.
- Workflow design
- AI agent setup
- Tool integrations
- Testing
- Launch support
- Basic staff training
Managed AI Automation
Best for businesses that want ongoing improvement and support.
- Monitoring
- Workflow improvements
- Prompt and automation updates
- Monthly optimization
- Support
- Staff guidance
Common extensions — priced in your quote
Final pricing depends on your tools, workflow complexity, number of locations, and support needs — you'll see the number in your quote before anything gets built.
A real person reads every inquiry. Not a ticket queue.
I started Cozu because small service businesses lose winnable jobs every single day to nothing more than slow follow-up. Fixing that doesn't take a big-company budget — it takes the right workflow, built carefully around how your shop already runs.
— AlexFounder, Cozu
Questions, answered straight.
What is Cozu?
Cozu is an AI automation service for small service businesses. When a call is missed, Cozu texts the customer back in seconds, answers their questions, helps book the job, and keeps your CRM updated — done-for-you automation built around the tools you already use. Cozu is operated by Billion River Quest Limited.
How does Cozu work?
Cozu connects your phone, website forms, CRM, and booking tools into simple AI-powered workflows. A missed call triggers an instant text back; the AI answers questions, collects the job details, sends a booking link, and logs everything in your CRM — while your team stays in control of every job.
Do we need to be technical to use Cozu?
No. Cozu is built for business owners and teams, not developers. We handle the setup and train your team.
Can Cozu work with our current tools?
In most cases, yes. Cozu is designed around your current phone system, website forms, CRM, booking tools, and communication channels. Final setup depends on the tools you use.
Will AI replace our staff?
No. Cozu is designed to support your team by handling repetitive follow-up and admin work. Your team stays in control.
Can we start small?
Yes. Most businesses should start with one high-value workflow, such as missed-call text-back, instant form follow-up, or quote follow-up.
How much does it cost?
The Lead Leak Audit starts at $500, AI automation setup starts at $3,500, and managed support starts at $850/month. Final pricing depends on your workflow and tools — you'll see the number in your quote before anything gets built.
Is this only for home service companies?
No. Home services are a strong first fit, but Cozu can also support clinics, office teams, and service businesses that depend on fast lead response and follow-up.
Why are there no testimonials or client logos on this site?
Because we're early, and we won't invent them. We'd rather show you exactly how the system works — every example on this page is labeled as an example — and let the audit prove we understand your workflow.
What happens after I send the form?
A real person reads it and replies — fast. It's the same standard we'd build for you.
Ready to stop losing leads to slow follow-up?
Tell us where follow-up breaks down. We'll point you to the highest-value place to start — usually the audit.
Tell us where leads slip through.
Share your business, your tools, and where follow-up breaks down. No pitch deck, no pressure — a clear recommendation.
Fast response
A reply comes fast — slow follow-up is the problem we solve.
No pressure
A clear recommendation, no obligation to buy.
A real person
Your request goes straight to the founder, not a queue.